- Clients have a 5 minute grace period after their appointment time to be seen. After 5 minutes the client will be considered a 'no show' and will need to reschedule their appointment.

- If I have another opening the same day; client may be seen at the next available slot. If the client shows up within the 5 minute grace period- they will still be seen, but it is not a guarantee that all services can be performed.

- Appointments cancelled without a 24 hr notice will be charged 50% of the total amount of cost of service(s).

- No Shows will be required to pay in advance for their next appointment in full if they wish to be scheduled again. After 2 no shows, the client will be banned from booking with the business indefinitely.